Shipping Information
Last updated: 22 September 2026
Processing Time
Orders are dispatched within 2–7 business days after payment is confirmed.
Shipping Cost
We offer free shipping on qualifying orders, as shown on our storefront banner. For all other orders, the exact shipping fee is calculated at checkout and shown clearly before you complete payment. No additional charges are added after checkout.
Estimated Delivery Time
Estimates below are in business days and count from dispatch, not from order placement.
| Destination | Standard |
|---|---|
| United States | 7–15 |
| Canada | 7–15 |
| Mexico | 10–15 |
| United Kingdom | 6–9 |
| Germany / France / Italy / Spain / Netherlands | 7–12 |
| Australia | 6–8 |
| New Zealand | 7–10 |
| Japan / Korea / Hong Kong (China) / Malaysia / Thailand | 5–7 |
| Brazil | 20 |
| Other regions | 7–15 |
Customs and Duties
Orders may be subject to import duties or taxes levied by your local customs authority. These charges are the buyer's responsibility and we are not able to predict or cover them.
Delays
Customs clearance, severe weather, public holidays and carrier disruptions can extend delivery times beyond the estimates above. If your order has not arrived within 30 days of dispatch, contact support@guochao3928.com and we will investigate.